Terms of Service

Welcome to Ishira Lifestyle. These Terms of Service govern your access to and use of our website and the purchase of products offered through our online store. By visiting our website or placing an order, you agree to these terms.

Please read these terms carefully before using our website.

1. About Ishira Lifestyle

Ishira Lifestyle is an online lifestyle brand offering products through its online store. Throughout these terms, “we,” “us,” and “our” refer to Ishira Lifestyle.

For any questions or concerns, you can contact us at:

• Email: vnemivant@gmail.com
• Phone: +91 8712991388

2. Eligibility and Use of Our Website

By using our website, you confirm that you are legally capable of entering into a binding agreement under applicable law.

You agree to use our website only for lawful purposes and not to engage in any activity that could damage, disrupt, or interfere with our website, business, or other customers.

3. Products and Product Information

We make reasonable efforts to display accurate product descriptions, images, prices, and other information.

However, product colours and appearances may vary slightly depending on your screen, device, or display settings. We do not guarantee that every product image will appear exactly the same on every device.

We reserve the right to correct errors, update product information, and discontinue products where appropriate.

4. Pricing and Payments

All prices are displayed on our website in the currency indicated at checkout. Applicable taxes, shipping fees, and other charges will be displayed where required.

We reserve the right to update prices and promotional offers at any time. Changes will not affect orders that we have already accepted, except where correction or adjustment is permitted by applicable law.

Orders are subject to successful payment authorization, availability, and confirmation.

5. Orders and Order Cancellation

After placing an order, you may receive an order confirmation by email or other available communication channels.

We reserve the right to refuse, cancel, or limit an order where necessary, including in cases of suspected fraud, pricing errors, product unavailability, or incorrect order information, subject to applicable law.

If we cancel an order after payment has been received, any refund due will be processed in accordance with our Refund and Cancellation Policy and applicable law.

Customers wishing to cancel an order should contact us as soon as possible. Cancellation requests may not be possible once an order has been processed or shipped.

6. Shipping and Delivery

We aim to process and deliver orders within the estimated timeframes communicated on our website or during checkout.

Delivery times are estimates and may be affected by courier delays, weather conditions, operational issues, or other circumstances beyond our reasonable control.

Customers are responsible for providing accurate shipping details. Additional charges or delays arising from incorrect information may occur where permitted by law.

Please refer to our Shipping Policy for more information.

7. Returns, Refunds, and Exchanges

Our return, refund, exchange, and cancellation procedures are described in our separate Refund and Return Policy.

Customers should review that policy before placing an order. Any return or refund conditions will be applied in accordance with applicable consumer protection laws.

Nothing in these Terms of Service is intended to exclude any rights or remedies that customers are entitled to under applicable law.

8. Promotions and Discounts

Promotional offers, discount codes, and special deals may be subject to additional conditions, validity periods, and product exclusions.

Unless otherwise stated, promotional offers cannot be combined with other offers. We reserve the right to modify or discontinue promotions in accordance with applicable law.

9. Intellectual Property

All content on our website, including brand names, logos, text, product photographs, graphics, designs, and other materials, belongs to Ishira Lifestyle or its respective rights holders, unless otherwise stated.

You may not reproduce, copy, distribute, modify, or commercially use our website content without prior written permission, except where permitted by law.

10. Prohibited Activities

You agree not to:

• Use our website for unlawful or fraudulent purposes.
• Submit false, misleading, or inaccurate information.
• Attempt to interfere with the security or operation of our website.
• Copy or misuse website content or intellectual property without authorization.
• Use automated tools to access or interfere with our website in an unauthorized manner.

We may restrict or suspend access where reasonably necessary to protect our business, website, and customers, subject to applicable law.

11. Third-Party Services and Links

Our website may contain links to third-party websites or use services provided by third parties, including payment processors, shipping providers, and other service partners.

We do not control all third-party services and are not responsible for their independent content, policies, or practices. Your use of third-party services may be subject to their own terms and conditions.

12. Privacy and Personal Information

We collect and process personal information as necessary to operate our store, process orders, provide customer support, and improve our services.

Your personal information will be handled in accordance with our Privacy Policy and applicable data protection laws.

Please review our Privacy Policy to understand how your information is collected, used, and protected.

13. Limitation of Liability

To the extent permitted by applicable law, Ishira Lifestyle shall not be liable for indirect or consequential losses arising from the use of our website or delays caused by circumstances beyond our reasonable control.

Nothing in these terms limits or excludes liability that cannot legally be limited or excluded, including any applicable statutory consumer rights.

14. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising directly from your unlawful use of our website or your violation of these terms, except to the extent caused by our own acts or omissions.

15. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, website, services, or applicable legal requirements.

Updated terms will be posted on this page with a revised “Last Updated” date. Your continued use of our website after changes are posted constitutes acceptance of the revised terms to the extent permitted by applicable law.

16. Governing Law

These Terms of Service are governed by the laws of India, subject to applicable consumer protection laws and the jurisdiction of competent courts or forums.

Nothing in this section limits any rights you may have to seek remedies before a consumer commission or other competent authority under applicable law.

17. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Ishira Lifestyle

Email: vnemivant@gmail.com

Phone: +91 8712991388

We will make reasonable efforts to respond to your enquiries as promptly as possible.